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Why CRM Doesn T Work: How To Win By Letting Customers Manange The Relationship (Bloomberg 38)

Why CRM Doesn't Work

A Comprehensive Guide to the Pitfalls and How to Avoid Them CRM, or customer relationship management, is a powerful tool that can help businesses improve customer service, increase sales, and build stronger...

Ken Simmons profile pictureKen Simmons3 min read

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